Shipping policy

 

Last Updated: July 20, 2026

At BabyBasket, we are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, sales, or periods of high order volume, processing times may be slightly longer.

Order Dispatch

Once your order has been processed, it will be securely packed and handed over to one of our trusted courier partners for delivery.

You will receive shipping updates and tracking information (where available) once your order has been dispatched.

Estimated Delivery Time

After dispatch, most orders are delivered within 5–7 business days, depending on the delivery location and courier service availability.

Overall, you can generally expect your order to arrive within 6–9 business days from the date it is placed.

Please note that delivery timelines are estimates and may vary for remote or difficult-to-reach locations.

Shipping Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Adverse weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier network disruptions
  • Transportation delays
  • Incorrect or incomplete shipping information provided by the customer

BabyBasket shall not be held responsible for delays caused by courier partners or events beyond our reasonable control.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code and contact number.

BabyBasket will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided during checkout.

Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability, incorrect address details, refusal to accept the package, or any other customer-related reason, the shipment may be returned to us.

In such cases, re-dispatch of the order may be subject to additional shipping charges.

Order Tracking

Once your order has been shipped, tracking details (if available) will be shared through email, SMS, or other available communication channels so that you can monitor your shipment.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers for free shipping will be clearly mentioned on the website and may be changed or withdrawn without prior notice.

Damaged or Incorrect Deliveries

If you receive a package that is damaged during transit or you receive a completely different product from the one ordered, please contact us within 7 days of delivery by emailing contact.babybasket@gmail.com along with your Order ID and clear photographs of the product and packaging.

Such requests will be handled in accordance with our Return, Refund & Exchange Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

BabyBasket

Website: babybasket.in

Email: contact.babybasket@gmail.com